There are currently two part-time job openings: Marketing Coordinator and Volunteer Coordinator. Job Descriptions for each position appear below. If you are interested in pursuing either of these opportunities, email your resume to the Executive Director at: [email protected]
Job Title: Marketing Coordinator
Facility: Museum of Coastal Carolina and Ingram Planetarium
Department: Administration
Reports to: Executive Director
Date: February 15, 2021
Fair Labor Standards Act (FLSA) Exempt: Part-time 15-30 hours
Ocean Isle Museum Foundation, Inc. Position located at Museum of Coastal Carolina at 21 E. 2nd St., Ocean Isle Beach, NC 28469
The Foundation provides programs and experiences that deepen the engagement of students, teachers and the general public in STEM (science, technology, engineering, and math) and STEM-related disciplines. Ingram Planetarium emboldens people to wonder, to ask questions, to understand and to create a better future. Our mission is to broaden the understanding of our earth, solar system and our universe by providing quality entertaining and educational facilities for both the public and school students through activities and exhibits.
Position Overview: The Marketing Coordinator is responsible for publicizing and promoting the Museum and the Planetarium and their collections, exhibitions, theater shows and activities/events. The coordinator will maintain visibility in the region and create an overall awareness of the organization while exploring opportunities to encourage visitation.
Requirements
- Previous professional marketing experience required: Marketing Degree preferred or related degree or experience
- A minimum of 2 years of professional experience
- Demonstrates strong written and verbal communications skills
- Possesses competent computer
- Experience speaking before a large group of various ages
- Demonstrates ability to cooperate fully with other staff, volunteers, interns, board members, visitors and a diversity of community constituents
- Ability to work independently
- Proficiency in MS Office Suite (Outlook, Microsoft Word and Excel and PowerPoint)
- Excellent interpersonal and communication skills (both written and verbal)
- Professional appearance and demeanor – uniform required during staff on duty days
- Flexibility in working hours, as evening, weekend and holiday work is required. Work 15-20 hours a week off-season; 30 summer
- Other skills/abilities – proficient in website, graphics design, photography and social media and networking
Essential Job Functions
- Create a marketing plan and advertising schedule at beginning of fiscal year that is based on analysis of market research, surveys and marketing trends
- Develop and review a marketing budget and monitor expenses to stay within the board-approved budget
- Participate in all marketing committee meetings disseminating minutes of meetings
- Encourage media coverage of museum and planetarium by writing and submitting press releases to the proper contacts while ensuring accuracy and optimal timing
- Identify ways to broaden and diversify the audience base to both facilities (i.e. social media, expos, speaking engagements, branding)
- Successfully market the programs, dome shows, laser shows, events, rentals and fundraisers
- Ensure that staff and volunteers dealing in customer service have accurate information about events, activities, programs, shows and fundraisers
- Update and maintain the Foundation website information
- Update and maintain information promoted on main entry signs
- Update and maintain the phone greetings information at both the Museum and Planetarium
- Take, record, categorize and maintain digitized photographs for media releases, graphics, etc. obtained photo releases as needed
- Design rack cards, brochures, invitations and flyers for fundraising events, receptions, show previews and other special activities
- Develop ads, submit according to specs and timelines with review prior to print or renewals
- Develop and maintain a close relationship with area Chambers of Commerce, media contacts and other partners in tourism and marketing to promote and increase awareness of events.
- Represent the Museum and Planetarium at public speaking engagements or expos
- Market to draw new members
- Market to draw new volunteers working with the Volunteer Coordinator
- Maintain an open line of communication with entire staff
- Preview/edit all outgoing marketing materials, newsletters, articles, etc.
- As staff on duty, responsible for opening and closing the facilities
- Provide general public information
Non-essential Job Duties
- Assist as needed, coordination of school group visitation practices and procedures i.e. registration, confirmations
- Assist educator in coverage for school group visitation
- Assist with training volunteers and new hires
- Assist with special events
- Assist with gift-shop operations as needed
- Train on point-of-sale and daily reporting
- Assist in identifying and recruiting volunteers
Skills, knowledge, abilities and traits
- Excellent verbal and written communication skills
- Detail-oriented, excellent planning, problem solving and organizational skills, multi-tasker
- Ability to plan and think creatively
Other Skills/Abilities
- Assist with Foundation special events
- Work cohesively with board members of the Foundation
- Must possess a valid driver’s license
Working Conditions
Majority of work is performed in a professional office environment at the museum. Must be able to stand for extended periods of time, as well as lift and move supplies and equipment (up to 50 lbs.).
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet ongoing needs of the organization.
Job Title: Volunteer Coordinator
Facility: Museum of Coastal Carolina and Ingram Planetarium
Department: Part-time Staff
Reports to: Executive Director
Date: February 15, 2021
Fair Labor Standards Act (FLSA) Exempt: Part-time 15-30 hours
Position Overview
This position involves scheduling and completing calendar needs for programming and daily operations of both the museum and the planetarium. The coordinator will provide day to day operations as staff on duty providing some programs as needed, aid with tours at the Museum of Coastal Carolina and Ingram Planetarium to groups and the general public groups and aid in the Foundation fundraising and special event team efforts.
Requirements
- High School education required for this position with strong multi-tasking, great customer service and detail oriented tasks highly sought. Must be a self-starter with follow through and a person of high integrity.
- Recruit new volunteers (may include some expo or off-site locations).
- Directly responsible to provide 100% volunteer coverage during the open hours of both facilities. Three for the Museum of Coastal Carolina and two for Ingram Planetarium.
- Train new and returning volunteers at both locations.
- Maintain monthly statistics on volunteer hours.
- Produce weekly newsletters in coordination with marketing and the Executive Director to volunteers (including Board of Directors and members)
- Plan and execute the volunteer recognition luncheon and meetings (including Volunteer Association Board oversight)
- Serve as staff on duty as assigned
- Assist with Foundation events as needed
Essential Job Functions
- Works with Executive Director and other staff to develop a comprehensive volunteer needs assessment of the Foundation
- Develops and maintains an electronic database system that tracks volunteers, records skills, preferences, availability, and performance. Provides reports to Executive Director as requested.
- Develops and maintains a manual for volunteers who describe Foundation information, guidelines and helpful hints.
- Updates information for volunteers at the visitor services and gift shops counters to aid in complete customer services.
- Schedule volunteers for shift work according to the Foundation needs and priorities
- Ensures volunteer awareness of the Foundation and their duties through orientation and training meetings, newsletters, emails, phone calls and manuals.
- Serves as staff liaison with Volunteer Association executive committee and ensures positive, open communication with volunteers and staff
- Meets quarterly or as requested with Executive Director and Volunteer Association executive committee to discuss relevant issues. Responsible for planning and executing volunteer meetings. Plans and executes annual volunteer lunch, awards and menu within budget
- Manages daily floor operations at Museum and Planetarium facilities as staff-on-duty as assigned
- Assist other staff and board with special events as needed
- Coordinate the South Brunswick Chamber of Commerce Business After Hours at the Museum
- Performs other duties as required
Non-essential Job Duties
- Work cohesively with other museum and planetarium staff providing input and information in a timely manner
- Willing to develop ongoing relationship with volunteers, staff and board members
Other Skills/Abilities
- Assist as a team member of the Fundraising Committee efforts in decorations and other items needed to host a successful event
- Train and assist in point-of-sale and daily reporting
- Assist as needed in opening and closing the facilities
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet ongoing needs of the organization.
The Museum of Coastal Carolina and Ingram Planetarium are always ready to welcome new volunteers.
At our facilities, volunteers are able to create fun and unique experiences. All of our volunteers have the opportunity to take part in many different engaging educational activities ranging from helping with our live touch tank filled with cool sea creatures to creating pocket solar systems with kids during our Budding Scientist program.
Still in high school and want to use your free time by engaging with your local community in an exciting and educational way? In our Junior Volunteer Program, you will gain first-hand experience in how we run our facilities and programs. If interested, we also offer the opportunity to host your own program as well as take part in our Budding Scientist program featuring hands-on science activities.
Our volunteers are loved and appreciated here at the Museum of Coastal Carolina and Ingram Planetarium. Join our team today to start creating more fun and unique experiences!
Please contact our Volunteer Coordinator by phone (910-579-1016 Ext.105) or by email ([email protected]) for more information.